How Long Does It Take to Refund My Rewards?
After you cancel a redemption, refunds are not immediate. The time it takes to receive a refund for your rewards depends on several factors:
Standard Timeline: Typically, rewards are refunded within 5-10 business days after a successful cancellation. However, this may vary depending on the type of reward and the merchant’s processing speed.
Factors Affecting Delays: Refund timelines may be extended if the merchant needs to re-evaluate the transaction or if additional verification is required. Delays could also occur if there are holidays or high transaction volumes.
What Is a Partial Refund and Why Does It Occur?
A partial refund means that only part of your reward value is returned to your account, and it may occur under specific conditions:
Partial Product Returns: If you return only part of an order that was originally redeemed for rewards, the refund may reflect only the portion that was returned. This can result in a partial credit back to your rewards balance.
Order Adjustments: If your original order is modified after redemption (e.g., an item is out of stock or canceled), your refund will be adjusted accordingly, often leading to a partial refund.
Merchant Policies: Some merchants may have policies that limit full refunds for certain products or services. Make sure to understand the merchant’s policy before making a redemption.
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