The Re.Card is a convenient way to turn your rewards into funds that can be spent almost anywhere. This guide covers everything you need to know about activating, managing, and utilizing your Re.Card.
Activation and Status Tracking
Activation: After redeeming your rewards, your Re.Card is automatically activated in your Rewardsweb account, ready for use.
If unused, the Re.Card is automatically deactivated after 7 days. Any remaining balance or available funds will be credited back to your loyalty program account within 3 days of deactivation.Tracking Status: To check the status of your Re.Card, log in and go to your profile account to access “My Transactions.” You will see the current stage of the card, whether it is still being processed or already approved.
Loading Funds and Making Purchases
Loading Funds: After your Re.Card is activated, the reward funds will be automatically loaded onto it. You will receive a confirmation email notifying you that the funds are available for use.
Spending: The Re.Card can be used for purchases wherever Mastercard or Visa is accepted, depending on your card type. Always check your balance before making purchases to ensure sufficient funds.
Monitoring Usage and Expiry
Transaction History: You can monitor all recent transactions through the Rewardsweb platform, which makes tracking spending easy.
Avoiding Inactivation: Check the status of your Re.Card regularly in your account to avoid unexpected inactivation and plan ahead for important purchases.
Reporting Lost or Stolen Cards
If your Re.Card is lost or stolen, you should immediately report it using the to Rewardsweb immediately. This will help secure the remaining funds and avoid unauthorized transactions.
Refund Handling on Inactive Cards
Merchant refunds to an inactive Re.Card will still be credited back to your account without any issues.
For preorders or purchases with extended delivery times, consider redeeming your rewards for gift cards at participating merchants to avoid interruptions.
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