1. FAQ
  2. Cancellations and reimbursements

I canceled a redemption, but my rewards expired. What should I do?

Request an extension of the expiration date.

If your rewards expired after de redemption and before the transaction was canceled, they cannot automatically be credited back to your account.

Don't worry; we can assist you in the process of recovering your rewards.  Please contact us by submitting a request:

 

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