1. FAQ
  2. My account

I could not recover my password.

Press "I forgot my password" and enter your email correctly or if you registered with Google or Apple, press the buttons in the login.

If you have problems recovering your password:

  1. Make sure you have entered the correct email address.
  2. Did you not receive the verification code? Check your spam folder.
  3. Can't find the verification code in your spam? Before trying to recover your account again with the “Resend code” option, go to your email settings and add the email “noreply@rewardsweb.com” as a secure email to receive the verification code without any problems. After multiple attempts to send the verification code, the account is deactivated for security.
  4. If you signed in with your Google or Apple account, press the Google or Apple button to sign in.
  5. If the problem continues, please create an account with another valid email.

If you still have questions, please contact us by submitting a request:

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