A partial refund occurs when the merchant makes a refund for less than the redemption amount.
A partial refund occurs when the merchant makes a refund for an amount less than the amount of the original redemption. This may occur for various reasons, including canceling the purchase of a product in a redemption with multiple items or unavailability of an item, among others.
- If you receive a partial refund, request a refund.
- If your program does not have the ability to make a partial refund of points or miles, the equivalent value will be credited in "Cashback".
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