Phishing attempts are fraudulent schemes designed to trick you into revealing sensitive information, such as your login credentials. To protect your Rewardsweb account and the loyalty/reward program accounts linked to it, it’s important to stay vigilant and follow these guidelines:
Avoid Suspicious Links
When accessing Rewardsweb, always make sure you’re visiting the official website. Here’s how you can ensure you’re on the correct site:
Look for the padlock icon: In your browser’s address bar, there should be a small padlock icon next to the URL. This indicates the connection is secure.
Check for “https” in the URL: The web address should always start with “https://”, which signifies a secure connection.
Manually type the URL if unsure: Instead of clicking on links from emails or messages, manually enter “rewardsweb.com” into your browser to ensure you’re visiting the legitimate site.
Never Share Your Password
Rewardsweb will never ask for your password, whether through email, direct message, or any other communication. If you receive such a request, it’s likely a phishing attempt. Here’s what to do:
Ignore the message: Do not respond or provide any personal details.
Report the incident: Forward any suspicious emails or messages to Rewardsweb’s support team for investigation.
Verify the Email Sender
Phishing emails often look convincing, but there are ways to verify their authenticity:
Check the email address: Official communication from Rewardsweb will always come from an address that ends with “@rewardsweb.com.” Be cautious if you receive an email from a similar but incorrect domain, such as “@rewardsweb-support.com” or “@rewardsweb.co.”
Look for grammatical errors: Legitimate companies typically avoid typos and awkward phrasing. Phishing emails often contain such mistakes.
Be skeptical of urgent or threatening language: Phishers often use scare tactics, claiming your account will be disabled unless you act immediately. Always verify such claims through official channels.
Use Google or Apple Login for Extra Security
Although Rewardsweb does not currently offer two-factor authentication (2FA), you can enhance your security by using Google or Apple login options. These methods are more secure than a standalone password and offer additional protections, such as:
Biometric verification: Google and Apple logins often use face recognition or fingerprint identification to add a layer of security.
Suspicious login alerts: If someone tries to access your account from an unfamiliar device, Google or Apple may notify you immediately, allowing you to take quick action.
Protect Your Linked Loyalty Program Accounts
Because Rewardsweb links directly to your external loyalty and reward programs, it’s crucial to protect not only your Rewardsweb credentials but also the login information for each of these linked accounts. Each program may offer different security measures:
Familiarize yourself with the settings: Visit the security settings for each loyalty or reward program you link to Rewardsweb and enable all available protections, such as password complexity requirements or account alerts.
Keep passwords unique: Use different passwords for your Rewardsweb account and your loyalty/reward program accounts to minimize risks.
Report Suspicious Activity
If you receive an email or notice something suspicious—such as unusual login attempts or account changes—report it immediately:
Contact Rewardsweb’s support team through the chatbot or other available channels.
Forward any suspicious emails to [email protected] for review.
By staying aware of phishing tactics and taking steps to secure both your Rewardsweb and linked loyalty/reward program accounts, you can significantly reduce the risk of fraud or unauthorized access.
Still have questions? We’re here to help!
If you need additional assistance, contact us.