Go to Rewardsweb, search for the redemption, and press "Request Refund".
- Make sure to cancel the order at the store where you purchased it.
- Go to Rewardsweb, and in the Transactions.
- Select the redemption you want to cancel and press "Request refund." "And done!"
For information on when to expect to receive your rewards, please refer to the following details:
How long does it take to return my rewards?
If the option to "Request a refund" is not available, it may be because the merchant has not yet applied the refund for the charge. To resolve the issue, please refer to the information provided below:
Why couldn't I cancel a redemption?
If you still have questions, please contact us by submitting a request: